Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from harpersequestrianlife.com.
We are committed to respecting and protecting your privacy, and to handling your personal data responsibly and in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.
1. Who We Are
This website is operated by Harper’s Equestrian Life. For privacy-related questions or concerns, please contact us at:
Email: hello@harpersequestrianlife.com
Location: United Kingdom
2. What Personal Information We Collect
When you place an order or interact with our site, we may collect the following information:
- Your name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Order details
- IP address and browser data (for site functionality and analytics)
We only collect data that is necessary to process your order or provide a better customer experience.
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order or account
- Respond to customer support queries
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes.
We do share your data with trusted service providers who help us operate our store:
- Inkthreadable – our UK-based print-on-demand partner, who fulfils and ships your order
- Payment processors – such as PayPal or Stripe, to securely handle your payments
- Website and analytics services – to help us manage and improve our site
These third parties are only given access to the data they need to perform their services and are contractually required to protect your information.
5. How Long We Keep Your Data
We retain your information only as long as needed to fulfil your order and meet legal or accounting obligations.
If you’d like us to delete your personal data after an order is complete, you may contact us and request deletion (unless we are required to retain it for tax or legal reasons).
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data (when legally permissible)
- Object to or restrict how we use your data
- Withdraw consent (where applicable)
To make a request, contact us at hello@harpersequestrianlife.com.
7. Cookies
We use cookies and similar technologies to improve site functionality and understand how visitors use our site.
You can choose to accept or disable cookies in your browser settings.
8. Data Security
We take steps to protect your personal data, including secure checkout, SSL encryption, and limiting access to only necessary personnel.
However, no online platform is 100% secure, and we encourage you to take precautions when sharing information online.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.